• We're sorry, the Information Services Helpdesk is currently closed and will re-open on Tuesday for support at 8:30am PDT
  
  You can also request support by emailing helpdesk@cascadia.edu.
  
  Thank you for your patience,
  
  Cascadia College Information Services Team

Important Messages

• Welcome to Cascadia College's Remote Support and Chat Portal. Please provide the Session Key provided to you by Information Services staff if you have one. Otherwise, please fill out the Issue Submission form and someone will be with you as soon as possible.
• Forget to write down your ctcLink ID? You can look it up in Canvas now!
  
  To find your new ctcLink ID in Canvas:
  1. Log in with your Canvas credentials athttps://cascadia.instructure.com/.
  2. On the left hand navigation, click on the icon labeled as "Account" and then "Settings" will pop up in a sub-menu/link.
  3. Click on the Settings link and you should see "Ways to Log In". Beneath that section, you will see your old SID and another number that usually starts with 20XXXXXXX for students or 10XXXXX for employees- that will be your ctcLink ID. (Some employee EMPLIDs also start with 20XXXXX and some student EMPLIDS start with 10XXXX, so don’t be alarmed if yours doesn't follow the expected pattern).