Important Messages

Starting this winter the support portal will have new hours. To contact the Service Desk outside of the new hours, reference the contact link at the bottom of this message.

The new hours will be Monday-Friday, 10:00am-2:00pm.


Welcome to Cascadia College's Remote Support and Chat Portal. Please provide the Session Key provided to you by IT Services staff if you have one. Otherwise, please fill out the Issue Submission form and someone will be with you as soon as possible. This form will not generate a ticket with the Service Desk but one will be created on your behalf after the chat is complete. If you wish to submit a service desk ticket, please email itservices@cascadia.edu.

For more information about how to contact the Service Desk or our hours, please visit https://www.cascadia.edu/student-resources/computing-services/default.aspx

Session Key Show Session Key Help Window

BeyondTrust Remote Support